AI in Banking: From Automation to Revenue Growth

Explore AI’s role in banking, from automation to new revenue.

A Standout Moment at the FinTech Innovation Lab

Attending the FinTech Innovation Lab's Finalist Product Demo Fair at Accenture's One Manhattan West office was an exciting and inspiring event for us to be a part of.

Among a standout group of 21 fintech and insurtech startups, we showcased our Agentic AI solutions, built to shape the future of financial services.

We received invaluable feedback and we're now awaiting news on whether we'll advance to the Lab's 2025 accelerator program.

Can credit unions harness AI without losing the personal touch that sets them apart? Or will strict regulations and limited budgets slow innovation?

Shawn Dunn shares how AI is helping credit unions streamline operations, personalize digital banking, and prepare for the future—without sacrificing service.

We covered:

  • How AI is automating back-office tasks while improving compliance

  • Why personalization is the next big shift in digital banking

  • The role of AI governance in responsible adoption

  • How credit unions can balance cost-cutting with long-term growth

  • What financial leaders can learn from AI-driven startups

Financial institutions struggle with slow, fragmented workflows that hinder efficiency and accuracy.

At Multimodal, we tackle this challenge with an API-first approach to automating knowledge work in finance.

By prioritizing a scalable, modular backend before layering on the front-end experience, we enable seamless document processing, decision-making, and reporting across financial workflows.

Watch the clip to see how this strategy accelerates automation and delivers real value to customers.

Experts from the Y Combinator already predict that Vertical AI Agents could be 10x bigger than SaaS.

We also believe they’re the only viable solution for mission-critical workflows in insurance and banking—sectors that demand precision and have zero tolerance for mistakes or ambiguity, making specialized AI essential.

In this post, we break down vertical AI, analyze it against general-purpose AI, and explain why your industry needs it: